How I handle your information.

When you use the enquiry form on this site, I collect the details you choose to share — typically your name, email address and phone number, along with any context you provide about your event (date, venue, guest count, package interest).

I use this information to reply to your enquiry, send a tailored quote, and — if you book — coordinate the performance on the day.

I keep enquiry and booking details until you ask me to delete them. If you'd like your information removed at any time, just email matt@msbmagic.co.uk and I'll confirm once it's done.

Email correspondence is handled through Zoho Mail, which stores messages on its servers so I can read and reply to them. Beyond email, all other systems used to manage enquiries, bookings and the website are first-party — there are no third-party analytics, advertising trackers or CRMs sharing your enquiry details.

This site does not run third-party analytics or advertising trackers. Only the cookies and local storage strictly required to load the site and remember in-page state (for example, prefilling the enquiry form with a package you selected) are used.

The site is served over HTTPS. The enquiry form submits to my own backend and is delivered to my inbox — credentials and admin tools are not exposed to visitors. I keep accounts protected with strong, unique passwords and additional sign-in protection where the provider supports it.

No system is risk-free. If you discover a security issue with the site, please report it to me at matt@msbmagic.co.uk so I can investigate.

You can ask me at any time to:

• Confirm what information I hold about you.
• Correct anything that's wrong or out of date.
• Delete your details from my records.
• Stop using your information for future contact.

Requests are usually handled within a few working days.

For any privacy or security question — or to update or delete your details — email matt@msbmagic.co.uk.

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